Sprouts

Sprouts are short fibers that are tucked in during the manufacturing process. They are normal and may resurface throughout the life of the material. Fortunately, sprouts are easy to care for. View How to Clip Sprouts. 

Pulled Yarns

Pulled yarns can occur in high traffic areas due to things such as pet nails, heeled shoes or dining chairs. This is a quick and easy fix. By using a thin and sturdy tool, such as a safety pin, pull the yarn on each side of the loop to evenly disperse the yarn through the weave. View How to Repair a Pulled Yarn. 

Serging Yarns

When serging yarn is snagged or pulled, it will create a larger loop in the border.  This loop can also occur in the finishing process when the sewing machine misses a yarn, creating an unstitched loop.  Unstitched loops go undetected as it is tucked and hidden by other yarns but reveals itself once the rug is rolled for shipping. To correct this, simply pull the loose yarn to the back of your rug and glue down.  To avoid further serging yarn loops or pulls, be sure the beater bar on your vacuum is properly adjusted and avoid vacuuming directly on the serged edge. View How to Repair Serging Yarn Loops. 

If serging yarn unravels, contact your Account Manager for a serging yarn repair kit. To prepare for hand-sewing, thread yarn(s) through needle and tie a knot at one end. On the unraveled area, tie off each end of loose yarn towards back of carpet and trim excess. Start at the beginning, as close to the existing yarn as possible, pulling yarn(s) through for the knot to hold in place. For best results, the repair yarn(s) should be sewn alongside, not on top, and as close as possible to existing yarn with no gap. To finish repair, simply tie off the serging yarn(s) and trim excess.

Please note, hand sewing works best for repairs no longer than 3”.  If too much damage has occurred a machine sewn repair may be necessary. View How to Repair Unraveled Serging Yarn